How to Obtain and Read an Equifax Credit Report in Canada

Manage your financial health by reading your Equifax report. Detect errors and proactively improve your credit.
Andrews Moses
November 9, 2023
4 min read
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Understanding your credit report is crucial for managing your financial health. In Canada, Equifax is one of the leading credit reporting agencies that provides detailed insights into an individual's credit history. In this comprehensive guide, we'll walk you through how to read an Equifax credit report step-by-step, helping you understand the information presented and its significance.

Obtaining Your Equifax Credit Report

In Canada, you're entitled to request a free copy of your credit report once a year from both major credit reporting agencies, Equifax and TransUnion. This report does not include your credit score but provides a detailed overview of your credit history. Here's how you can request your credit report:

Online. Equifax offers an online paid service where you can instantly access your credit report and score. This service typically includes monthly fees.

By Mail. Download and complete the Canadian Credit Report Request Form from the Equifax website. Include photocopies of two pieces of identification (e.g., driver's license, passport, utility bill). Mail the form and copies of your identification to the address provided on the form.

By Phone. Call Equifax Canada at 1-800-465-7166 and follow the prompts.

What is included in an Equifax Report?

Personal Information

What you'll see: The top section of your report contains personal details such as your name, date of birth, address, Social Insurance Number (SIN), and employment details.

Why it matters: Ensure all personal information is correct and up-to-date. Any discrepancies could be a simple clerical error or a sign of potential identity theft.

Credit Summary

What you'll see: A snapshot of your current and past credit accounts, including the total number of accounts, their total balance, and any delinquencies.

Why it matters: This section briefly overviews your credit health. Pay attention to any unexpected delinquencies or accounts, as they could impact your credit score.


What you'll see: A list of companies or individuals who have accessed your credit report in the past three years.

Why it matters: Too many inquiries in a short period can lower your score. Ensure all inquiries are legitimate. If you spot any you don't recognize, it might indicate unauthorized credit checks or potential fraud.

Public Records

What you'll see: Information about any financial legal matters, such as bankruptcies, judgments, or tax liens.

Why it matters: These items can severely impact your creditworthiness and stay on your report for several years. Stay informed about these records. If they're resolved, ensure they're updated or removed from your report.

Trade Items or Credit Accounts

What you'll see: Detailed information on each of your credit accounts, including lenders' names, account type (e.g., credit card, mortgage, car loan), the account balance, credit limit, account status, and payment history.

Why it matters: This is a crucial section. Regularly review your accounts for any discrepancies. Late payments, for instance, can adversely affect your credit score. Also, ensure that all accounts listed are ones you've authorized—any unfamiliar accounts could be a sign of fraud.


What you'll see: Accounts that have been transferred to collection agencies due to non-payment.

Why it matters: Accounts in collections can significantly lower your credit score. If you've settled any such accounts, ensure they reflect as "Paid" or "Settled" rather than "Unpaid."

Consumer Statements

What you'll see: Any statements or comments you've added to your report, perhaps to explain a specific item or situation.

Why it matters: This is your chance to provide context for any negative items on your report. While lenders are not obligated to consider these statements, they can offer valuable insights into your financial history.

Legends or Codes

What you'll see: Symbols or codes next to each account, which represent the status of that account.

Why it matters: Understanding these codes helps you know the status of each account. For example, "I" might mean "Installment account," and "R1" might mean "Revolving account in good standing."

Final Thoughts on the Equifax Credit Report

Understanding how to read an Equifax credit report is essential for managing your financial health. Regularly reviewing your credit report allows you to detect errors, monitor your credit history, and identify areas for improvement. By following the step-by-step guide outlined in this article, you can become proficient in interpreting the information presented in your Equifax credit report and take proactive steps to maintain or improve your creditworthiness.

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  • Social media scan and public court record check
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FAQs about Equifax Credit Report

Q1: How often should I check my Equifax credit report?

It's a good practice to check your Equifax credit report at least once a year, as you're entitled to a free annual copy. Additionally, consider monitoring your credit report more frequently if you're actively managing your credit or suspect identity theft.

Q2: Can I dispute errors on my Equifax credit report?

Yes, you can dispute errors on your Equifax credit report. If you find inaccuracies in your report, follow Equifax's dispute process to have them corrected. It's essential to address errors promptly, as they can affect your credit score.

Q3: How long do negative items, such as late payments or bankruptcies, stay on my Equifax credit report?

In Canada, the time that negative items remain on your Equifax credit report varies. For example, late payments typically stay for six years, while multiple bankruptcies may remain for up to 14 years from their discharge dates.

Disclaimer :

This article offers general information only, is current as of the date of publication, and is not intended as legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. While the information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the author(s) as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Tenantcube Inc. or its affiliates.

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Andrews Moses
November 9, 2023
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